Frequently Asked Questions
Everything you need to know about your Larroudé experience.
How do I determine the right size for my Larroudé shoes?
Most of our styles run true to size. We recommend checking the specific 'Size & Fit' notes on each product page, as some materials like patent leather may require sizing up for a more comfortable fit.
What is your return and exchange policy?
We accept returns and exchanges on unworn, pristine items within 14 days of delivery. Please ensure the protective film on the soles remains intact, as shoes with any signs of wear will not be accepted.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I care for my leather and suede shoes?
To maintain the longevity of your footwear, store them in their provided dust bags and avoid direct contact with water or heat. We recommend using a high-quality leather conditioner or suede protector prior to your first wear.
Can I modify or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. Once an order is placed, we have a very limited window for modifications. Please contact our customer service team immediately if you need to update your shipping address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible payment installments through Shop Pay and Affirm.